Tag: DVSAnalytics

Dura Software Acquires Workforce Optimization Software Company DVSAnalytics, Inc.
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Dura Software Acquires Workforce Optimization Software Company DVSAnalytics, Inc.

Dura Software, a holding company specializing in acquiring and operating hyper-niche software products, acquired DVSAnalytics, Inc., an industry leader in developing workforce optimization solutions for contact centers.DVSAnalytics is Dura's sixth acquisition to date. DVSAnalytics provides software tools for the contact center space in the telecommunications sector, especially in demand as more employees work from home since the pandemic's start in 2020."We believe our business model will enable the DVSAnalytics team to accelerate the development and growth of its workforce optimization platform," Dura Software CEO Paul Salisbury wrote in a statement released Tuesday. "Their highly reliable solution and strong reputation for delivering great customer outcomes across multiple indus...